Redefining the Influencer

A podcast and blog dedicated to the exceptional, everyday heroes who have inspired the Service First brand. “Redefining the Influencer” introduces you to those who have embraced what it means to live service first.

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Stories of Service

Amy Heller

Army Wife & Volunteer (Florida) “Service means, as a spouse, that you are making a positive impact for a greater being—for those who serve—and always putting yourself second.”

Nikki McCraney

Army Wife & Volunteer (Florida) “Service means, as a spouse, that you are making a positive impact for a greater being—for those who serve—and always putting yourself second.”

Kristina Libby

Chief Science Officer at Hyper Giant “We only have this one precious life, and if the global pandemic hasn't made this abundantly clear, our time here is short and not a given.” and/or “I was born, by chance, into a situation where I had the resources to choose how to make the most of my brief time on earth. Being given so much, it only made sense to me to pay this forward to others.”

Neal Conlon

“And what I've realized over time is that the biggest struggle for veterans is that when they come out with having this big, massive purpose, a purpose they never had in their lives before this experience, and they get let out the back door of the base. They now have to find another purpose.” 

Kara Ross

“I think service comes in lots of different ways. I mean, to me, whether it's giving of your time, your creative spirit, your energy, your money. I mean, all of those are different efforts that can go towards service. I mean, I myself [am] love education. I think education can make or break an individual and give opportunities that perhaps couldn't have been there.”

Panagis Galiatsatos

“I get asked the question constantly, ‘why did you want to become a doctor?’ I’ve realized over time that this isn’t the question to be asking. It doesn’t get to the heart of the matter. The right question to ask is ‘what TYPE of doctor do you want to become?’”

John Hartsfield

Serial Non-For-Profit Founder (Texas) “I believe that everyone is an icon and achieves success every single day—regardless of their education, profession, location or background. People are pillars within their community and should be honored and celebrated, no matter who they are. That's why I've wanted to be a part of all these incredible organizations.”

Oliver Libby

Managing Director and Co-Founder (New York) “Sainthood is not a requirement, but what is, is if you embed service into your strategy, operations, and tactics, then you will be able to live a life that is beneficial to other people.” 

Aralyn Hilliard

Aspiring Doctor (Texas) “To me, service means doing whatever it takes to put others above yourself. It means to play a role in someone's life. To make things better. That's who I am. This is what defines me. And, I'm just getting started.”

David Forman

Naval Officer (Pennsylvania) "We all imagine what service is when we're kids. Watching movies, seeing the action on TV—there's an idea in your head. I have come to realize there's no such thing as the good and bad guy—we are all people in the end and there's always a story behind each one of us.”